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চাকরীর বিবরণ

পদবী - AIRPORT GUIDE 0845


পদের সংখ্যাঃ

  • Un Known

অভিজ্ঞতাঃ

  • 1040 hours of paid or volunteered experience in a position providing customer service at an airport

অন্যান্য চাহিদাঃ

  • ANNUAL SALARY:

    $17.18 to $18.06 per hour

    DUTIES:

    An Airport Guide directs arriving passengers to appropriate lines or locations in and around airport facilities; assists passengers in the completion of necessary paperwork; assists with foreign language translations; provides a wide range of airport/airline information to passengers; transports elected officials to various locations on airport property; conducts visitor tours; organizes and hosts special events; serves as museum docent; represents LAWA to the public; assists responding agencies during airport emergencies; may plan and supervise the work of other Airport Guides; and does related work. 

     REQUIREMENT(S) & NOTES:
    1. 1040 hours of paid or volunteered experience in a position providing customer service at an airport or other transportation-related venues such as bus terminals, train stations, and port facilities for at least 12 consecutive months.
    2. A high school diploma is desired.
    SELECTIVE CERTIFICATION:

    In accordance with Charter Section 1010 (b) and Civil Service Rule 5.31, selective certification will be used for some positions that require special skills and/or training in one or more of the following areas. Only persons possessing the following as of the close of the filing period may be considered for appointment to fill such positions.

    Some positions may require the ability to speak or write a language other than English.

    NOTES:
    1. 1,040 hours is six months of full time work (40 hours per week) or 1 year of half time work (20 hours a week).
    2. Some positions may require a valid California driver’s license. Candidates may not be eligible for appointment to these positions if their record within the last 36 months reflects three or more moving violations and/or at-fault accidents, or a conviction of a major moving violation (such as DUI). 

     WHERE TO APPLY & APPLICATION DEADLINE:

    Applications will only be accepted on-line. When you are viewing the on-line job bulletin of your choice, simply scroll to the top of the page and select the “Apply” icon. On-line job bulletins are also available at http://agency.governmentjobs.com/lacity/default.cfm for Open Competitive examinations.

    NOTE:

    Applicants are urged to apply early to ensure you have time to resolve any technical issues you may encounter.

    APPLICATION DEADLINE:

    Applications must be received by THURSDAY, FEBRUARY 12, 2015.

    In accordance with Civil Service Rule 4.2, all applicants who apply may not be tested in this examination. To meet anticipated hiring needs, only a limited number of qualified applicants will be invited to participate in the written test in the following order: 1) Los Angeles City Promotional applicants who meet the minimum requirements. You must have received a regular appointment to a City position or be on a reserve list to apply for this examination as a promotional candidate; 2) Applicants currently employed by the City of Los Angeles on a part-time or exempt basis who meet the minimum requirements; 3) Remaining applicants who meet the minimum requirements in sufficient numbers to meet hiring needs in the order that applications were received. Applications submitted during the filing period will be kept on file for two years from January 30, 2015 in the event that additional applicants need to be tested to meet hiring needs.

    QUALIFICATIONS REVIEW

    Should a large number of qualified applicants file for this examination, each applicant’s qualifications may be evaluated based on the information in the applicant’s City employment application. Those applicants considered possessing the greatest likelihood of successfully performing the duties of an Airport Guide based on this information will be invited to participate in the non-cognitive written test. 



     SELECTION PROCESS: EXAMINATION WEIGHTS

    Personal Characteristics Written Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Qualifying
    Knowledge, Skills, and Abilities Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100%

    The examination for Airport Guide will consist of a qualifying Personal Characteristics Written Test and a Knowledge, Skills, and Abilities Written Test which is 100% weighted.

    In the qualifying Personal Characteristics Written Test, which will consist entirely of multiple choice questions, candidates will be assessed for personal characteristics important for successful employment with the City of Los Angeles.

    The examination score will be based entirely on the Knowledge, Skills, and Abilities Written Test, which will consist of multiple choice questions, in which candidates may be examined for: interpersonal skills and the ability to follow written directions.

    Candidates will be notified by mail of the time and location of the Personal Characteristics Written Test and Knowledge, Skills, and Abilities Written Test, which will consist of a single half-day session and will be administered on SATURDAY, March 21, 2015, in Los Angeles.

    Passing Score for the Qualifying Personal Characteristics Written Test: The passing score for the qualifying Personal Characteristics Written Test will be determined by Personnel Department staff based on statistical information derived from research. 

    NOTES:

    1. As a covered entity under the Fair Employment and Housing Act and Title II of the Americans with Disabilities Act, the City of Los Angeles does not discriminate on the basis of disability and upon request, will provide reasonable accommodations to ensure equal access to its programs, services, and activities.  To request a disability accommodation, please complete the Disability Accommodation Form within 14 calendar days of the submittal of the online City application. The Disability Accommodation Form can be obtained at http://per.lacity.org/exams/verify_disability.pdf.
    2. Applications are accepted subject to review to ensure that minimum qualifications are met. Candidates may be disqualified at any time if it is determined that they do not possess the minimum qualifications stated on this bulletin.
    3. A final average score of 70% is required to be placed on the eligible list.

    NOTICE:

    If you receive and accept an offer of employment to a regular position with the City of Los Angeles, your employee benefit coverage (including health and dental coverage as well as life insurance) will commence approximately six weeks after your original regular appointment. Not all positions in the City receive benefit coverage; you should inquire regarding the availability of employee benefits prior to accepting a position.

    THIS EXAMINATION IS TO BE GIVEN ONLY

    ON AN OPEN COMPETITIVE BASIS
     

    The City of Los Angeles does not discriminate on the basis of race, religion, national origin, sex, age, marital status, sexual orientation, gender identity, gender expression, disability, creed, color, ancestry, medical condition (cancer), or Acquired Immune Deficiency Syndrome.

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